PuzzleReverse · Support
We’ll solve it together.
For questions about the game, technical issues, and feedback:
hi@mirrorid.aiThe mobile app is being prepared for its store release. Once it is released, download links on the game page will be available.
How do I play?
Drag a piece, or select it and move it with the arrows. Connected pieces move too. Place every piece in its matching slot. Hint suggests a move based on your current position; Undo reverses your last move.
Do levels and colors cost money?
No. In version 1.0.0, all 37 levels and nine color themes are free. There are no ads or in-app purchases.
Where is my progress stored?
On your device. There is no account sign-in or in-game cloud sync. Uninstalling the app or clearing its data may delete the local save. Operating system backups and device transfers depend on your Apple/Google settings.
How do I reset my progress?
Profile → Reset progress. After you confirm, level, session, and tutorial progress are reset; your profile and settings remain.
How do I adjust sound and motion?
Sound, vibration, reduced motion, live feedback, and ambient motion options are available in Profile or in the in-game Pause → Settings screen.
What should I send when reporting an issue?
Include the app version, device model/operating system version, level number, and the steps that caused the issue. You can add a screenshot with personal information hidden. Do not send passwords or payment information.
Privacy questions
The PuzzleReverse privacy notice is available to read, or you can email the same support address with privacy in the subject line.